Why Can’t I See My Shared Mailbox in Outlook, and How Do I Fix It?

If the shared mailbox isn’t visible, you can try these steps:

• Ensure your admin has granted you access in Microsoft 365 Admin Center.

• Restart Outlook or log out and log in again.

• Manually add the mailbox by File > Account Settings > Change > More Settings > Advanced.

• Check for Outlook updates and ensure your credentials are correct.

  If you want to know How To Add A Shared Mailbox In Outlook read the blog.